HOW LONG WILL SHIPPING TAKE?
Usually 2-3 weeks. Due to high demand of some of our most popular products, please allow 2-5 weeks for delivery.
If your order hasn’t arrived in the estimated delivery times, please contact our support team at email@example.com.
(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).
WILL I RECEIVE A TRACKING NUMBER?
For some orders, you will get tracking no. when we will ship your order. U.S orders will be shipped via USPS or china post with tracking numbers, depending on which one of our warehouse the item you ordered was in. Please note that the tracking number updates every 3-5 business days.
*Most of our promotional offers don't come with tracking as this dramatically drops the shipping cost for you, the customer.
I ORDERED MORE THAN 1 ITEM, AND I HAVE ONLY RECEIVED ONE ITEM, WHY IS THAT?
Since we have a few warehouses, we don't have all our products in one place, so when you order multiple items at a time, each item will be shipped separately. So you'll probably receive one item before the next. Don't panic if you don't receive all of your items at once…they will get to you!
I PLACED AN ORDER BUT I DIDN'T RECEIVE A CONFIRMATION EMAIL ... WHAT'S GOING ON?
Please make sure your email is correct when you place an order. Kindly check your SPAM folder to see if your confirmation email was sent there.